Refund and Digital Content Policy
Last updated: May 2026
1. Nature of Digital Content
Paid content provided by the Service consists of instantly delivered digital analysis reports. Once unlocked, the content is displayed on your screen immediately.
2. Refund Policy
Because digital content is delivered immediately after unlock, we typically cannot offer refunds once the content has been unlocked, except where required by law.
However, we are happy to assist in the following situations:
· Payment was successful but content did not display properly (technical issue)
· Duplicate charges
· Other reasonable dispute circumstances
3. Dispute Resolution
To request a refund or report a payment issue, please contact us with your payment receipt:
· Email: mengnandechuxin@gmail.com
We will respond within 3 business days of receiving your request.
4. Payment Platform
Payments are processed by Lemon Squeezy. For Lemon Squeezy's own refund and dispute resolution policies, please refer to their terms of service.